Terms & Conditions

These Terms & Conditions apply to all purchases made through the website operated by M TRANSPORT SOLUTIONS LTD. By accessing this website or placing an order, you agree to these Terms & Conditions.

Pricing & Payments

All prices are shown in British Pounds Sterling (GBP £) unless otherwise stated.

Prices displayed on the website may be updated at any time without prior notice. The final price shown at checkout is the price applicable to your order.

Payment must be made in full at the time of purchase. We accept secure payments through approved payment providers.

By completing a payment, you confirm that:

the payment details you provide are accurate;
you are authorised to use the selected payment method;
you have reviewed the product details, delivery information, and refund terms before placing the order.

If a payment is declined, reversed, or flagged as suspicious, we reserve the right to cancel or hold the order.

Order Acceptance

All orders are subject to acceptance and product availability.

An order is only accepted once:

payment has been successfully processed;
you receive an order confirmation email; and
the order enters our fulfilment process.

We reserve the right to refuse, cancel, or limit any order where:

the product is unavailable;
pricing or product details contain an error;
fraudulent or suspicious activity is suspected;
customer information is incomplete or inaccurate;
there is any operational, security, or compliance concern.

If an order is cancelled after payment has been taken, a refund will be issued where applicable.

Products

We sell a limited range of car interior storage products, including:

Seat Gap Storage Box
Rear Seat Storage Bag

Product images, descriptions, and specifications are provided for guidance only. Small variations in colour, stitching, finish, size, or packaging may occur.

Shipping & Delivery

Processing Time

Orders are normally processed within 1–2 working days after payment confirmation.

Delivery Time

Most UK orders are delivered within 2–5 working days after dispatch, depending on the courier service and destination.

Shipping Method

Orders are shipped using recognised UK postal or courier services. Tracking may be provided where available.

Delivery Estimates

Delivery times shown on the website are estimates only and are not guaranteed. Delays may occur due to courier disruption, weather conditions, public holidays, peak periods, or stock issues.

Incorrect Address

Customers are responsible for entering a complete and accurate delivery address at checkout. We are not responsible for delays, failed deliveries, or losses caused by incorrect or incomplete address details.

Failed Delivery

If a parcel is returned to us because it was not delivered, not collected, or sent to an incorrect address, additional shipping charges may apply before reshipment.

Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Products may be eligible for return if they are:

unused;
in original packaging;
in resalable condition;
returned within the stated return period.

Refunds may be refused where products are:

used;
damaged due to misuse;
missing original packaging or components;
returned outside the allowed return period;
not eligible under our Refund Policy.

If you receive a damaged or incorrect item, please contact us promptly with your order number and clear photos of the issue.

Approved refunds will normally be issued to the original payment method after the returned item has been reviewed.

Customer Responsibilities

Customers agree to:

provide accurate contact and delivery information;
review product details before purchase;
use the products safely and as intended;
contact us promptly if there is an issue with an order.

Limitation of Liability

To the fullest extent permitted by law, M TRANSPORT SOLUTIONS LTD shall not be liable for:

indirect or consequential losses;
loss of profits;
loss of business;
delivery delays caused by third-party couriers;
losses resulting from misuse or improper use of the products;
losses caused by inaccurate customer information.

Our total liability in relation to any claim shall not exceed the amount paid for the relevant order, except where liability cannot legally be excluded or limited.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

Intellectual Property

All content on this website, including text, images, branding, logos, and layout, is the property of M TRANSPORT SOLUTIONS LTD unless otherwise stated.

You may not copy, reproduce, distribute, or reuse website content without prior written permission.

Dispute Resolution & Governing Law

We aim to resolve all customer issues fairly and promptly. If you have a complaint, please contact us first so we can review the matter and try to resolve it directly.

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute arising from these Terms or from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by law.

Contact Information

If you have any questions about these Terms & Conditions or an order placed through our website, please contact us:

M TRANSPORT SOLUTIONS LTD
46 Milne Road
Poole
BH17 7ND
United Kingdom

Telephone: +44 7983 992311
Email: m.transport.uk@outlook.com

Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Terms & Conditions